Hosted VoIP Systems Stafford

We offer our VoIP phone systems to clients across Stafford. Internet-based communications mean you can stay connected at all times. With crystal clear voice calls both your employees and customers will be able to enjoy the benefits. Some of the things that hosted phone systems can do are:

• Platform Dashboard – A call user interface on digital devices allows users to make, answer, and transfer calls as well as to see who is already on calls, to hear and arrange voicemail, to see call history, and to set caller status so that appropriate messages can be played if, for instance, you are away on a meeting or on holiday.
• Set-up Control – Manage different users and phone numbers in ring groups, call pickup groups and more to ensure better control over business communication spend.
• Admin Controls – Administration privileges can be given to the IT team or others in charge of the VOIP system. This can provide data on call volumes and details, active users, how calls are being routed, and more. This insight can help you learn better ways to manage the costs or efficiencies through the use of your VOIP system.
• Call Recordings and Analytics – Whether for training, audits, or compliance eg MFiid or PCI, recording both inbound and outbound calls is becoming more common thanks to VOIP business telephony.
• Voicemail to Email – If an inbound caller is unable to reach you, they will be able to leave their voicemail as with most other telephone systems. However, VOIP allows you to receive those voicemails as a downloadable sound file attached to an email, or even with voice transcription services. This can be useful if you are out of the office and disconnected from the VOIP system but still want to hear your voicemails.
• Video Capability – Voice and audio aren’t the only things that can be transmitted through a VOIP system. Video can also be transmitted. As such, remote meetings between individuals and group videoconferencing are both available on high-end VOIP solutions.
• Desk Phone Choices – When you upgrade your business phone system, you’ll probably upgrade your office phone handsets too. IP-enabled handsets are specifically designed to optimise call quality and are available in desktop, conference and DECT or WiFi wireless options. Alternatively, you can use a VoIP adaptor to enable you to use your existing analogue phones. There is a multitude of VoIP phone system options we can guide you through from brands such as Polycom, Fanvil, Yealink, Netgear, Gigaset, Sennheiser and Cisco.
• CRM Integration – VOIP platforms integrate seamlessly with a host of CRM platforms out of the box providing screen popping of the chosen CRM platform and integrates it with certain desktop features such as desktop contacts searching or click to dial. Most of the key systems are supported, Salesforce, Zoho, Pipedrive, Zendesk, SugarCRM, and many specialist Real Estate systems such as DezRez or Rezi, or recruitment applications like Bullhorn.

No matter what your requirements might be when it comes to business connectivity in Stafford, you can count on Juno Telecoms. We can integrate VoIP systems into any type or size business.