Today, multi-channel customer services are the norm, with options ranging from phone, text, email, and bulk SMS, to live chat, social media, and video conferencing. Our services also support the intricate requirements of logistics and supply chains through omni-channel strategies, enabling businesses to deliver personalized, efficient, and cost-effective services across various digital platforms
No other marketing channel can boast 97% open rates. So whether your business is established or brand new, you can enjoy substantial growth and improve customer satisfaction with SMS text messaging. Send out delivery notifications, surveys, personalised vouchers and engaging competitions, directly to a customer’s smartphone.
With better open rates than social, email and direct mail – your message, promotion, reminder or alert will be read within minutes
Small and medium sized businesses face a number of challenges when trying to compete against larger competitors who have significantly more to spend on their marketing budget.
We live in a chaotic mobile world, contacting your target audience with a personalised message at the right time has never been more crucial.
Text messaging or bulk sms is an easy and effective way to send important personalised messages to individuals or large groups. Whether you want to inform college students and parents of closures, or send hospital appointment reminders to patients, SMS is a smart and quick way to improve communications and keep people informed. Especially when greater than 90% of all text messages are read within the first three minutes of being received.
Bulk SMS marketing and messaging is used by sports organisations, charities, community interest groups and other membership organisations of all sizes to boost their member engagement. Text messaging is low-cost and cuts straight through the noise to reach recipients instantly and effectively. Text is simply the most effective way to deliver personalised messages, tickets, alerts or even cancellations about events.
A key challenge facing organisations is engaging with their members, staff, or clients in an increasingly digital world. The text messages you send will take just four seconds to reach someones mobile phone.
Why not try it out by signing up for some free credits on our bulk sms marketing service, by clicking on this link will help you and setting up your own account ?
A company’s website is their advert to the business world and it’s where most interaction starts. Since most calls are already preceded by a website visit, why take a chance of the customer dialling the wrong number, hanging up, getting a busy tone or being routed to the incorrect department.
Most auto attendants, menu trees and IVR prompts drive callers crazy. Callers either love them or hate them. Why not offer a solution to your clients that everyone will love?
Visual Attendant enables Click-to-Connect capability from any website and from any web page allowing real-time customer interactions. The transition from a webpage visit to a real-time voice experience is seamless; the customer is instantly connected to the right person/department as a result of their selection of menu options before starting a voice call.
The customer saves time and no longer needs to listen to the lengthy, complex automated attended menus with long wait times, requiring either ‘touch-tone selections’ or ‘can you repeat, please’ requests to get connected.
There’s no more confusion and the customer accesses the information they need instantly.
Supported with a highly intuitive web portal, customers can easily set-up and implement interactive menus on their website in minutes. The drag and drop functionality allows businesses to simply create any set of click-to-call menu tree options, associate them with a simple button, and generate the embedded code to place the Visual Attendant button on any page on their website.
The latest WebRTC technology is utilised to connect customers but it is also capable of connecting legacy browsers and mobile users that aren’t yet WebRTC ready.
Gain insights from our latest blog posts. These articles are packed with expert tips and updates in telecommunications to help you stay ahead.
For general enquiries, please contact us using the details below, or fill out the enquiry form.
We specialise in enhancing business connectivity with cutting-edge technology and personalised services, ensuring your business stays connected.
Company No: 04952400
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