Juno Telecoms offers comprehensive business phone systems tailored to meet the dynamic communication needs of modern UK businesses. Our solutions range from advanced VoIP services and cloud-based systems to support for legacy systems, ensuring a perfect fit for both emerging and established enterprises.
Being able to communicate quickly and easily with your customers and your people, from wherever you are in the world, is key to running a successful business. Juno can help you supercharge your communications with a full range of business telephony solutions.
We work with the world’s leading manufacturers, such as 3CX, Gamma Horizon, NFON, NTA & Callswitch from Telcoswitch for VoIP phone solutions, but at the same time support legacy systems from NEC, Unify, Panasonic and LG to ensure we give you the very latest in choices and best technology support, as standard. With qualified engineers in Derby, Nottingham, Newark and Harrogate we are capable of deploying cloud based systems, or maintaining legacy systems across the East Midlands and Yorkshire. Whether you’re looking for business continuity and disaster recovery solutions, unified communications, call recording systems or hold music and messaging, we can help. Juno’s comprehensive range of telephony, connectivity, mobile and cloud solutions is designed to deliver efficiencies to your business.
Our lines and call charges are sourced at the lowest possible cost, with flexible plans to suit your budget. Our service to you is fully managed, meaning you have peace of mind, all the time and all elements of your business telephony from Juno will be fully scalable, so they can grow with your businesses.
When you choose Juno, it’s not about giving you the telephony system that you think you want. It’s about working with you to understand what you need, and then delivering the solution and technologies that will help your business grow.
As a small business based throughout the UK, it is important that your business phone systems don’t hold you back from success. In general, many businesses opt for VoIP systems along with a backup landline for emergencies of the VoIP is unavailable due to connectivity issues. Although so many small businesses are increasingly using cloud-based phone systems due to their extensive capabilities, lower cost, and flexible working, cheaper business phone systems are not necessarily always the best.
It’s important that your small business phone system needs to have the basic capabilities of traditional phones, as well as newer features that enhance your business’ communication and productivity. The basic functions that business phone systems should include answering machine call transfer, caller ID, extensions, speed dialling, dial tone selection, etc.
As a small business, you want to keep an eye on costs. Therefore, focus on finding a business phone system with the basic capabilities and additional features that actively improve your business and provide reliable communication solutions.
Before you can understand how an office phone system works, you must identify it by type. The two basic types of phones are multiline and private branch exchange these are similar but differ in their degree of complexity. The simplest is a standard multi line phone. With a multi line phone you can have a maximum of about eight to 10 individual lines.
Multiline phones require manual operation. A private Branch exchange system – also called a PBX system – is an automatic phone system that larger businesses often use. PBX systems give you the option for additional lines and automation makes a central receptionist unnecessary.
In short, a VoIP system works by transmitting the phone call audio via the Internet. If you’re looking for a solution to your small business phone systems, VoIP could be an option. However, it’s important to understand that not all VoIP users can connect to the same connection, as it can garble the phone lines or even cut them off all together. If a VoIP system is the right system for for you, then you will need to determine how many people you expect to be using the system at the same time, as this will determine the number of lines you will need.
Voice Over Internet Protocol – a system that enables you to make voice calls using a broadband internet connection as opposed to a regular phone line. You can then make phone calls over the Internet using a computer rather than connecting to a telephone line.
A call user interface on digital devices allows users to make, answer, and transfer calls as well as to see who is already on calls, to hear and arrange voicemail, to see call history, and to set caller status so that appropriate messages can be played if, for instance, you are away on a meeting or on holiday. Set-up control: Manage different users and phone numbers in ring groups, call pickup groups and more to ensure better control over business communication spend.
When you upgrade your business phone system, you’ll probably upgrade your office phone handsets too. IP-enabled handsets are specifically designed to optimise call quality and are available in desktop, conference and DECT or WiFi wireless options. Alternatively, you can use a VoIP adaptor to enable you to use your existing analogue phones. There are a multitude of VoIP phone system options we can guide you through from brands such as Polycom, Fanvil, Yealink, Netgear, Gigaset, Sennheiser and Cisco.
VOIP platforms integrate seamlessly with a host of CRM platforms out of the box providing screen popping of the chosen CRM platform and integrates it with certain desktop features such as desktop contacts searching or click to dial. Most of the key systems are supported, Salesforce, Zoho, Pipedrive, Zendesk, SugarCRM, and many specialist Real Estate systems such as DezRez or Rezi, or recruitment applications like Bullhorn. The features of specific VOIP or hosted telephony systems can differ greatly. CRM integration can allow systems to display customer data during calls, making calls smoother and ensure your team have as much information to hand as possible. To learn more about individual features that you could benefit from, please don’t hesitate to get in touch with us. We would be delighted to help you find and install the solution that best fits your needs.
Administration privileges can be given to the IT team or others in charge of the VOIP system. This can provide data on call volumes and details, active users, how calls are being routed, and more. This insight can help you learn better ways to manage the costs or efficiencies through the use of your VOIP system.
Call recording and Analytics: Whether for training, audits, or compliance e.g. MFiid or PCI, recording both inbound and outbound calls is becoming more common thanks to VOIP business telephony.
Ease of Use: Admin features are quick to set up, and easy to use.
If an inbound caller is unable to reach you, they will be able to leave their voicemail as with most other business telephone systems. However, VOIP allows you to receive those voicemails as a downloadable sound file attached to an email, or even with voice transcription services. This can be useful if you are out of the office and disconnected from the VOIP system but still want to hear your voicemails. Video capabilities: Voice and audio aren’t the only things that can be transmitted through a VOIP system. Video can also be transmitted. As such, remote meetings between individuals and group videoconferencing are both available on high-end VOIP solutions.
Whether you're a burgeoning startup or an established corporation, we are equipped to provide the robust, scalable internet solutions your business requires. Slow or unreliable internet should not be a barrier to your business's progress. Reach out to us at Juno Telecoms today, and let us show you how we can enhance your business's online presence and capabilities.
When it comes to needing a new business phone system in the UK, be sure to get in touch with Juno Telecoms. We offer a range of business phone packages and our expert team will help you to choose the best internet service for your business. Having provided business internet services for a number of years, we have developed a well-known reputation for the service that we provide. At Juno Telecoms, we pride ourselves on offering a reliable and stable business phone system.
There’s a number of reasons why you should choose Juno Telecoms for your business telephone and internet, this includes honest advice, tailored options, technical support and scalable solutions.
A phone system works by transmitting the phone call audio via the Internet. Should you be looking for a solution to your business phone systems, we can help. It’s important to understand that not all users can connect to the same connection, as it can confuse the phone lines or even cut them off altogether. If a phone system is for you, then you will need to know how many people you expect to be using the system at the same time, as this will determine the number of lines that you will need.
While your business might not need a phone system, if you are an ambitious person looking to grow your business, then a phone system should be considered. Phone systems are great for the growing business that’s in need of better communications. One number can be used for all sites, making sure that the system is easy to manage.
Yes, there’s no need to worry, the business phone systems that we provide give the same level of clarity as with a regular landline. Depending on the setup, you may find that you get calls with a higher definition of clarity.
The business phone systems that we provide to our customers will range depending on yours and your business’s needs. The cost of a business phone system will depend on the type of system you require and what you need from it.
The number of users depends on the type of phone system you choose and your business requirements. At Juno Telecoms, our business phone systems are fully scalable, making them suitable for sole traders, small businesses, and larger organisations with hundreds of users across multiple locations.
We’ll recommend a solution based on how many employees you have and, more importantly, how many people are likely to be making or receiving calls simultaneously. As your business grows, you can quickly add users, extensions, and features without replacing your entire phone system, making it easy to expand whenever you need to. We can also recommend other systems if they would be more suited to your business needs.
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