Business Phone Systems

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Being able to communicate quickly and easily with your customers and your people, from wherever you are in the world, is key to running a successful business.

Juno can help you supercharge your communications with a full range of business telephony solutions.

Whether you’re looking for business continuity and disaster recovery solutions, unified communications, call recording systems or hold music and messaging, we can help.

Juno’s comprehensive range of telephony, connectivity, mobile and cloud solutions is designed to deliver efficiencies to your business.

We work with the world’s leading manufacturers, such as NEC, Unify, Panasonic and LG to ensure we give you the very latest and best technology, as standard.

Our lines and call charges are sourced at the lowest possible cost, with flexible plans to suit your budget.

Our service to you is fully-managed, meaning you have peace of mind, all the time.

And all elements of your business telephony from Juno will be are fully-scalable, so they can grow with your businesses.

With Juno, it’s not about giving you the telephony system that you think you want. It’s about working with you to understand what you need, and then delivering the solution and technologies that will help your business grow.

Voice & Video Conferencing

In today’s fast-paced, inter-connected, global economy, Juno understands that technology has changed the face of meetings forever.

Business people no longer need to be in the same room as their clients, partners and colleagues to collaborate, it can be done online via voice and video conferencing.

Juno’s conferencing solutions offer a cost-effective and time-saving alternative to face-to-face meetings.

It means people no longer need to travel to attend a meeting or conference. You can work remotely with customers, suppliers and other stakeholders wherever they are, widening your customer base and tapping into new markets.

With mobile and flexible working on the rise, more and more employees choose to work outside of the office.

Our conferencing solutions enable remote teams and flexible workers to connect remotely in real-time without leaving their desks.

Juno can provide a ‘one-stop-shop’ with our comprehensive product portfolio, which includes audio, video and web conferencing services, utilising some of the broadest and most flexible unified communications solutions on the market.

And all our services come with consultancy, systems design, project management, training and support as standard.

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Call Recording

Juno’s call recording solutions can provide your business with a way to record, store and play back all your inbound and outbound calls in high-quality stereo sound.

Call recording has many different uses, eg compliance (FCA, PCI-DSS), fact verification and risk management, training and mentoring, quality control, governance, business and customer insights and mission critical environments, for example, emergency and police.

Our extensive range can be tailored to work specifically for your business size, structure and needs, meaning you can engage effectively with clients, secure peace of mind and evidence in the event of litigation and ensure you meet your industry’s regulatory compliance requirements, which is of particular relevance to businesses which process card payments.

Call recording is becoming an increasingly-popular option among businesses of all sizes and from all sectors because of its wide range of applications, which can help you gain a competitive advantage and protect both your business and your employees.

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SIP Trunking

SIP Trunking combines voice and data traffic over a single network connection, unlike traditional methods which deliver them separately.

It can deliver immediate and substantial cost savings.

Juno uses SIP Trunking as its recommended replacement for ISDN, as it provides a more flexible and lower cost alternative to ISDN for inbound and outbound voice calls.

SIP Trunking is cheaper on a per channel basis. Set-up costs can be lower than ISDN, it is more flexible in terms of what telephone numbers you can have and where you can have them, and is quicker to install and can offer a robust business continuity service.

Our SIP Trunk solutions are ISO27001-approved, come with in-built fraud mitigation and disaster recovery services and delivers voice, data and business critical applications with 24/7 fault management. It’s compatible with all our UC solutions, as well as Skype for business.

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On-hold Music

Placing your customers on-hold, provides you with an ideal platform to market your business and tell them about your products and services.

Over 70% of callers are put on hold for an average of between 45 and 60 seconds, so why not use this time to promote your business and provide your callers with useful information or targeted marketing messages.

Juno provides on-hold music services which can help improve your customer service and boost your clients’ perception of your business.

We offer a selection of both male and female voiceover samples, a broad range of royalty-free music, and expert advice on messaging and scripting.

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What out customers say:


  • During a periodic review of our operating costs we decided to look at the market for Telecoms. We were a BT customer and the customer service was poor. I wanted to move our office telecoms to a Derby company, with a real person whom we could talk to if things went wrong. We engaged Juno Telecoms and they provided us with a comprehensive detailed proposal that achieved cost savings, along with a new up to date telephony system. I know that when we need to add new lines or geographical numbers, it's just a phone call to George and it's sorted.

    Martin, MD

    Office Care
  • You have both done such a great job and been so honest with me that I would like to introduce you to one of my clients and see what, if any, savings and improvements you can make to their telecommunications, both mobile and landlines.

    Jenni, Owner

    JMH Office Services
  • We would have no hesitation in recommending George and Juno Telecoms to any business looking to improve their telephone and broadband service, reduce cost, or needing an experienced and reliable supplier to help them move premises.

    Phil

    Director, Jepsonholt